Privacy Policy

Last updated: January 1, 2026

TvEver ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect and how we use it when you use our Service at https://tvever.com.

1. Information We Collect

1.1 Information You Provide

• Account information: Name, email address, phone number
• Payment information processed via secure payment provider
• Support communications sent to [email protected]

1.2 Automatically Collected

• Usage data: pages visited, session duration
• Device information: type, OS, IBO Player version
• IP address for region detection and fraud prevention
• Session cookies for authentication

2. How We Use Your Information

• Deliver and manage your subscription
• Process payments and send receipts
• Provide customer support
• Improve service performance
• Prevent fraud and abuse

We do not sell your personal data to third parties.

3. Data Sharing

We share data only with payment processors, infrastructure providers, and legal authorities when required by law.

4. Data Retention

Data Type	Retention
Account data	Subscription + 90 days
Payment records	7 years
Support tickets	2 years
Usage logs	90 days rolling

5. Your Rights

You may access, correct, delete or port your data by contacting [email protected]. We respond within 30 days.

6. Data Security

We use TLS/SSL encryption, encrypted storage, and access controls.

7. Children

The Service is not directed at children under 13. We do not knowingly collect data from minors.

8. Contact

Email: [email protected] | Website: https://tvever.com