Refund Policy

Last updated: January 1, 2026

At TvEver, we want you to be completely satisfied with your IPTV subscription.

1. General Policy

All subscription purchases are final once an account has been activated. Because our Service provides immediate access to digital streaming content, refunds are not available after activation.

We strongly encourage you to use our Try 1 Month before purchasing.

2. Eligible Exceptions

2.1 Extended Service Outage

If TvEver experiences a verified outage affecting your account for more than 72 consecutive hours, you may receive a pro-rata credit.

2.2 Duplicate Charge

Duplicate charges due to technical error will be refunded in full within 5-10 business days.

3. Non-Eligible Situations

• Change of mind after purchase
• Purchased wrong plan
• Issues with your own internet or device
• Account suspended for Terms violation
• Unused subscription period

4. How to Request

Email [email protected] with subject "Refund Request" within 7 days of the qualifying event.

5. Chargebacks

Please contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension.

6. Contact

Email: [email protected] | Website: https://tvever.com